Guides & Insights
Workplace mediation in Ireland, explained plainly — twenty honest guides.
What Happens in a Workplace Mediation
Individual sessions first, a joint session only if it helps - and no, you do not have to sit in a room with them.
ProcessIs Workplace Mediation Confidential?
What the Act protects, what the terms should say, and exactly what reaches a personnel file.
ProcessDo I Have to Agree to Mediate at Work?
No. And declining is not misconduct, not an admission, and not a withdrawal of anything.
ProcessWhat a Workplace Mediation Agreement Looks Like
Concrete, forward-looking and short. Why vague agreements fail, and what to put in instead.
ProcessWho Pays for Workplace Mediation?
Usually the employer - and why that does not compromise neutrality if the terms are right.
Dignity at WorkThe Code of Practice: Informal Resolution First
Why the bullying Code is built around informal resolution, and what that means in practice.
Dignity at WorkBullying, Harassment & What Mediation Cannot Do
The complaints that must be investigated - and why offering a conversation instead is a serious error.
Dignity at WorkMediation or Grievance: Which First?
What gets paused, what gets protected, and the three things that must be recorded in writing.
Dignity at WorkThe Investigation That Should Have Been a Conversation
The definition trap: how a formal process can conclude nobody was bullied and leave everything worse.
Dignity at WorkAfter the Investigation - What Then?
Findings resolve an allegation. They do almost nothing for a working relationship.
Employers & HRBuilding Mediation Into Your Policies
Most policies say "attempt informal resolution" and stop. Here is what the clause should actually say.
Employers & HRNeutrality When the Employer Pays
The fear every employee has, and the structural answers that resolve it.
Employers & HRThe Manager Nobody Wants to Report To
Turnover in one team, the same complaints repeating - and why performance managing them rarely works.
Employers & HRTeam Conflict and What It Actually Costs
Work routed around people, decisions escalated, good people quietly leaving. None of it in any budget.
Employers & HRReturn to Work After Long Absence
A return into an unchanged situation is a return that does not last.
Escalation & ExitWorkplace Mediation Before the WRC
What a complaint does to a dispute - and the time limits that do not pause for anyone.
Escalation & ExitWhen the Relationship Is Actually Over
The exit dressed up as a mediation - and why conflating the two serves nobody.
Escalation & ExitProtected Disclosures: What Must Not Be Mediated
A distinct statutory regime, and one of the most serious errors an employer can make.
Escalation & ExitSenior People and Quiet Resolutions
Where the ordinary machinery does not fit and the story travels regardless.
Escalation & ExitChoosing a Workplace Mediator
Four questions worth more than any directory listing - starting with whether they will tell you not to mediate.